Training Course of “Keys to Persuasive Communication”
APPLIED COMMUNICATION
- Empathic listening: discovering the need of the other
- Effective use of questions
- Applied NLP techniques
- Achievement of change through conversation and language
- Handling difficult discussions and conversations
INFLUENCE AND PERSUASION TECHNIQUES
- Pacing and driving
- Applied Ericksonian techniques: Milton model
- Recognize and reward appropriate behaviors
- Motivational strategy for those who do not want to change
COMMUNICATION APPLIED TO THE NEGOTIATION
- Discover the interests
- Dismantling tricks and strategies
- Generation of alternatives and solutions
- Generate synergies
- Get commitments
- Techniques to facilitate the closing of the negotiation