Training Course of “Keys to Persuasive Communication”

APPLIED COMMUNICATION

  • Empathic listening: discovering the need of the other
  • Effective use of questions
  • Applied NLP techniques
  • Achievement of change through conversation and language
  • Handling difficult discussions and conversations

INFLUENCE AND PERSUASION TECHNIQUES

  • Pacing and driving
  • Applied Ericksonian techniques: Milton model
  • Recognize and reward appropriate behaviors
  • Motivational strategy for those who do not want to change

COMMUNICATION APPLIED TO THE NEGOTIATION

  • Discover the interests
  • Dismantling tricks and strategies
  • Generation of alternatives and solutions
  • Generate synergies
  • Get commitments
  • Techniques to facilitate the closing of the negotiation